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Our Solution

The uncertainty surrounding the long-term support of Documerge and the desire to migrate to a more cost-effective platform, are driving the need for an enterprise class solution that is still affordable and easy-to-implement. Napersoft and Yaeger Solutions can help you convert as efficiently and transparently as possible. By converting to Napersoft Customer Communications Management (CCM), you will increase your workflow efficiency, streamline your business processes and greatly improve overall customer satisfaction, all of which contribute to a real and measurable return on your investment.

Our Partner

Yaeger Solutions

Yaeger Solutions has more than 20 years of experience in the electronic publishing industry. With backgrounds from IBM, Oracle, and Image Sciences (Docucorp), Yaeger Solutions' consultants are experts in document automation applications and the migration from Documerge to modern customer communications solutions, such as Napersoft CCM.

Napersoft CCM Document Platform

Napersoft Customer Communications Management (CCM) solutions are designed to holistically manage customer communications across all lines-of-business within an enterprise. Our solutions empower business users to quickly and easily compose, format and deliver relevant and personalized customer communications at the right time in customer-preferred channels, helping to enrich the overall customer experience.

The process begins with template authoring. Business units can quickly and easily manage document templates with Napersoft CCM Author, built on Microsoft® Word technology. With automated business processes, Napersoft CCM generates member documents according to the template design. Napersoft CCM distributes the documents based on each members's individual preference - print, e-mail, fax, the Web, text alerts, and/or other formats.

To learn more, view our product overview.