The Napersoft CCM 8 Interactive Option enables business users to quickly and easily enter variable customer data into pre-approved document templates to create high-quality personalized customer communications.
In the past, creating personalized customer documents was a time consuming and error prone process. Moreover, various departments in an organization had their own methods of creating and storing documents. Resulting documents were inconsistent, often stored in different environments and cumbersome to manage.
Today, Napersoft CCM 8 Interactive Option enables business users to create highly-personalized customer documents quickly. Using Napersoft’s unique add-ins for Microsoft Word, authors create document templates composed of content objects including standard text, conditional paragraphs, images and merged variable fields. Napersoft’s Version Control feature allows for multiple versions of the same content objects to be drafted, maintained, tested, approved, stored, and scheduled for production all in one place.
During the Interactive Option document creation process, Napersoft CCM prompts the user for variable customer data and paragraphs that can be inserted in the document based on rules contained directly in the template. The result is a professional-looking and hyper-customized customer document.
Napersoft CCM 8 Interactive Option integrates easily with your existing customer database and files, facilitates real-time document creation, and ensures consistent customer communication across your organization. If you need to create highly personalized customer documents with variable customer data, Interactive Option is for you.
