Napersoft CCM solutions give you the power to quickly and easily compose, format and distribute personalized, customer documents - such as correspondence, letters, policies, statements, agreements, and explanation of benefits (EOBs) - through process-oriented workflows and open integration to your data and other business applications.

Napersoft CCM Author, built on Microsoft^® Word, enables business users to quickly and easily create document templates. With Napersoft CCM solutions, you have a choice of which methods you employ to create documents: high volume Batch, ad-hoc Interactive and/or self-service OnDemand web applications. Napersoft CCM distributes the documents based on each customer's individual preference - print, e-mail, fax, the Web, straight-through processing with eSignature and/or other formats.

By automating the document creation and distribution processes, customers have improved customer satisfaction, reduced cost, increased productivity, reduced IT support and increased revenues.